Cruise control causes the truck to unexpectedly brake
Kattchee invited KPRC 2 reporters to take a ride with him to show them the problem he’s been having. Once they were in the car, he activated the adaptive cruise control, which seemed to trigger the issue.
"I’m actually gonna turn this on now since no one’s behind us and see if we can make this happen,” he said as he set the cruise control. Within a minute, the truck began to slow down a bit as they drove along U.S. Highway 290 through Jersey Village.
The truck slowed down a second time, and then out of nowhere, it hit the brakes, and a large red warning sign began flashing on the vehicle's dashboard. KPRC 2 reporter Gage Goulding described it as the type of warning that you would normally see if your car was about to hit a stopped vehicle or other obstacle, but there were no obstacles in its path.
This didn't just happen one time. During a few-mile ride, KPRC 2 reported that the same incident occurred at least seven times, with the truck braking for no reason. Although there didn't seem to be a clear reason for it, Goulding speculated that overpass and highway signs dangling above travel lanes seemed to be possible triggers.
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Learn MoreDriver waits for the dealer to make good
In light of the problem, Kattchee dropped off the truck at the dealer where he had purchased it, Joe Myers Ford.
He says technicians tried everything to fix the problem over a three-month period, but despite replacing parts and making many attempts, they never were able to find out why the truck was exhibiting this weird behavior.
Ultimately, the dealer concluded they had no choice but to buy back the truck from Kattchee. They needed the corporate office in Michigan to sign off though, and they are still waiting for that to happen. When KPRC 2 reached out to Ford’s corporate office, a representative said the company was still looking into the case.
Meanwhile, Kattchee has gone months without his car, but he's still hoping for a resolution.
“They just need to make it right by me,” he said, “that’s all I really ever wanted.”
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